In April, Sutter Health saw only 50 percent of their typical patient volume, 20 percent less than they saw in March. However, in May, that number was up to 63 percent. The hospital has begun to conduct outpatient procedures and tests for non-emergent patients, such as pelvic exams, skin exams, colonoscopies, and mammograms. Patients can also visit their doctors in person for consultations. Sutter Health has set up a variety of systems, including Contact Free Check-In, temperature screening, and frequent disinfecting, to ensure patient safety.
At MarinHealth, hospital revenue has diminished dramatically. It dropped by $8 million in March and an additional $20 million in April. This was due, in part, to the hospital spending $3-4 million dollars on PPE, which they handed out to staff, patients diagnosed with COVID-19, and mobile care units. Decreases in patient volume were also to blame, with the hospital seeing an average of 75 patients per day during early stages of the quarantine, down from their typical 130, due to cancellations of elective procedures. However, that number is now up to about 100 patients per day, and the hospital is now open for outpatient procedures for emergent patients. The hospital also received money from 150 new donors, and continues to support the Marin community.
A March 31 report from Kaiser Permanente revealed that the hospital lost $1.1 billion during the first quarter of 2020, a significant drop compared to the $3.2 million earned in the first quarter of 2019. However, the expenses allowed the hospital to recommission retired units, increase inpatient capacity, purchase more equipment, and invest in mobile hospitals and triage units. They also maintain beds, ventilators, and PPE to prepare for a possible influx of COVID-19 patients. Their safety measures have paid off: on May 24, patients began visiting the hospital once again, with priority placed on high risk patients, emergent procedures, and postponed procedures.